FAQ


Do I need a PAYPAL account to buy from your shop?

No, you can just pay with your credit/debit card. This option will appear in the cart section when you complete your details. Payments can also be made through Paypal but even then you DON'T need a Paypal account. You can use a credit or debit card, just click on the "Pay with debit or credit card" link on the Paypal screen.


How will I know if my order has been placed?

A notification email will be sent to you upon placing the order.


Do you take Wholesale Orders?

Yes. If you would like a list of Wholesale Prices and policies please contact me via the contact form.


Do you ship to my country?

Yes. Dizzy Miss James ships WORLDWIDE. Shipping costs will be shown on checkout before finalising your order. A full list can be found below.


SHIPPING: - I ship WORLDWIDE and aim to post out after payment clearance within 3 working days.

Items are shipped to your PAYPAL ADDRESS, please let me know if you would like you item shipped elsewhere!


SHIPPING PRICES


SCREEN PRINTED CUSHIONS :-
United Kingdom £2.99
Everywhere Else £5.99


TOTE BAGS :-
United Kingdom £2.50
Everywhere Else £3.99


GREETINGS CARDS/Badges :-
United Kingdom £0.55
Everywhere Else £1.99


PRINTS :-
United Kingdom £3.50
Everywhere Else £4.99


Pocket Mirrors/Coasters :-
United Kingdon £0.75
Everywhere Else £2.99


Items will be shipped Econemy within the U.K, and via regular Airmail to everywhere else.


Approximate delivery times;

UK 3-5 working days
EU Airmail 3-7 working days
USA + Canada 7-10 working days
Australia 7-14 working days
Rest of world 7-14 working days


Please be aware that these are estimated guidelines only. Items may be held up in customs in which case will take longer to arrive.

Items to outside the UK are sent by regular Airmail, therefore there is no tracking number. If you would like your items tracked please contact me first to discuss prices.

Please be aware that I ship from the UK. Customers outside the E.U. are responsible for any customs charges set by their own country.


PACKAGING: - I try to recycle packaging materials where possible.


RETURNS: - If for any reason you are unhappy with the order, let me know asap. I want this to be a good experience for you and want you to be happy with your purchase so if there is a problem please get in touch!

Customised orders can not be returned unless faulty.

For any item that is returned, the shipping charges are your responsibility. Shipping would need to be organised and paid for by the customer. We Strongly recommend that you use registered post as we cannot accept liability for any lost items. Any refund would exclude shipping.

Upon return, the goods will be inspected and a refund made within 14 days (excluding original delivery charge).


PRODUCT CARE:-

HAND PAINTED CUSHIONS - The covers are removable for washing. Hand wash separately with a mild detergent to ensure that the colour does not transfer to other items, which is always a possibility with such bright, strong colours. Do not tumble dry and dry flat. Iron onto the reverse side of the fabric on a low-medium heat.

SCREEN PRINTED CUSHIONS - Cover is removable. Hand wash only.

TOTE BAGS - Wipe clean only, do not tumble dry.

 

***EXPLICIT PERMISSION IS NEEDED TO USE IMAGES AND CONTENT FROM THIS SHOP***



***ALL DESIGNS COPYRIGHT OF DIZZYMISSJAMES ©2016***



Seller Information

dizzymissjames@gmail.com